I’d like to take a minute to talk about the sales process. One of the really cool things about triathlon is the kit, meaning all the expensive equipment we buy to do these races. For some buying and playing with the new toys is as much fun as actually doing triathlons. So when I went to my local store and compared it with some other experiences I’ve had I found that there are two ends to the spectrum. There are two types of sales.
First there is the type that will sell you a product because they want a sale, want revenue and caring about matching your need to their product is secondary in their priorities. I don’t like talking to these types of people, I never get a product that I’m happy with and I always feel ripped off even if I wasn’t.
Second type is a sales person that will try and satisfy your need with their product first. They understand Continue reading